Frequently Asked Questions

Export Sequence enables Outreach customers to export their sequences to PDF or Word (.docx) format. It extracts sequence details, steps, email templates, and performance metrics into beautifully formatted documents that can be shared, documented, or used for collaboration purposes.

Export Sequence uses Outreach's official OAuth 2.0 authentication to securely access your sequences. Once authenticated, simply paste your sequence URL, choose your preferred format (PDF or DOCX), and download a professionally formatted document containing all your sequence information.

No installation required! Export Sequence is a web-based tool that works entirely in your browser. No downloads or software installation needed.

Export Sequence is a third-party tool that integrates with Outreach using their public API. It is an approved extension of Outreach and has passed Outreach's review process. However, it is not affiliated with or endorsed by Outreach.

Export Sequence uses Outreach's official OAuth 2.0 authentication protocol, which is the same secure method used by official Outreach integrations. Your credentials are never stored or accessed by Export Sequence. We only request read-only access to your sequences. All communication is encrypted using HTTPS.

Export Sequence requests read-only access to:

• Sequences

• Sequence steps

• Sequence templates

• Email templates

Export Sequence processes your sequence data in real-time to generate documents. Sequence data is not stored on our servers.

Yes. You can revoke access at any time through your Outreach authorized applications settings.

Export Sequence supports two formats:

• PDF - Perfect for sharing and printing

• Word (.docx) - Editable in Microsoft Word and Google Docs

The exported document includes:

• Sequence metadata (ID, name, description, status, creation date)

• Performance metrics (deliveries, opens, clicks, replies with percentages)

• All sequence steps with execution timing

• Email templates (subject and body) for email steps

• Task notes for non-email steps

Export Sequence handles:

• Auto email steps - Includes subject and body from templates

• Manual email steps - Includes subject and body from templates

• Task steps - Includes task notes

• Other step types - Displays available information

Yes. HTML formatting in email templates is preserved in both PDF and DOCX exports. However, note that images in email templates are currently not supported in exports.

Yes. If available, the export includes delivery counts, open rates, click rates, and reply rates with percentages calculated automatically.

Getting started is simple:

1. Visit Export Sequence website

2. Click "Login with Outreach" and authenticate with your Outreach account

3. Copy a sequence URL from Outreach (format: https://web.outreach.io/sequences/300/overview)

4. Paste the URL, select your preferred format (PDF or DOCX), and click Export

5. Your document will automatically download

The URL should follow this format: https://web.outreach.io/sequences/[SEQUENCE_ID]/overview. You can copy it directly from your browser's address bar when viewing a sequence in Outreach.

Currently, Export Sequence exports one sequence at a time. You can export multiple sequences by repeating the process for each one.

No. Your authentication session persists, so you can export multiple sequences without re-authenticating. You'll need to log in again if your session expires or you log out.

Make sure your URL:

• Is from web.outreach.io

• Includes /sequences/ followed by a number

• Includes /overview at the end

• Is copied from the browser address bar (not a share link)

Try the following:

1. Log out and log back in

2. Ensure your Outreach account has access to the sequence

3. Verify your Outreach account is active

Export Sequence formats content for document export, which may differ slightly from the web interface. The structure and information match, but formatting is optimized for PDF/DOCX readability.

This can happen if:

• The sequence template doesn't have content

• The step type doesn't include email content (e.g., task steps)

• There are API access restrictions

Check the sequence in Outreach to confirm the content exists.

You can export sequences you have read access to in Outreach. If you can't view a sequence in Outreach, you won't be able to export it.

Yes, Export Sequence is completely free to use. There are no subscription fees or hidden costs.

Export Sequence works with any Outreach account that has API access. Most Outreach plans include API access.

Export Sequence processes data in real-time and does not store sequence content. We follow best practices for data handling and security. See our Privacy Policy for detailed information.

Yes. Many users export sequences for compliance, audits, and documentation purposes. The exports provide a snapshot of sequence content and structure.

No. Your sequences are only accessible to you through your authenticated session. We do not share, sell, or distribute your sequence data.

Send an email to support@exportsequence.com with details about the issue you're experiencing.

Yes! Send an email to support@exportsequence.com with your feature request. We'd love to hear your ideas.