Privacy Policy

Last Updated: February 17, 2026

1. Introduction

Welcome to Export Sequence ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application that enables Outreach customers to export sequence content as PDF or DOCX documents.

Data Controller: Export Sequence is operated by Sequently s.r.o., located in Prague, Czech Republic, which acts as the data controller for personal data processed under this Privacy Policy.

By using Export Sequence, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Outreach Account Information: When you authenticate with Outreach via OAuth, we receive your Outreach user ID, email address, name, and organization information from Outreach's API.
  • Sequence Data: When you request an export, we temporarily access sequence data from your Outreach account, including sequence names, steps, templates, and content.

Important: We do not store or retain Outreach sequence content on our systems. Sequence data is accessed transiently during export generation and is not persisted after processing.

2.2 Information Automatically Collected

  • Authentication Tokens: We store encrypted OAuth access and refresh tokens to maintain your session and access Outreach's API on your behalf.
  • Usage Data: We may collect information about how you interact with our service, including export history, timestamps, and sequence IDs.
  • Technical Data: We may collect technical information such as your IP address, browser type, device information, and usage patterns.

2.3 Cookies and Similar Technologies

  • Session Cookies: We use secure, httpOnly cookies to store authentication tokens and maintain your session.
  • Functional Cookies: Cookies may be used to remember your preferences and improve your experience.
  • First-Party Only: We use only first-party cookies and do not use third-party advertising cookies.

3. How We Use Your Information

We process personal data only for the purposes described in this Privacy Policy and do not use it for unrelated purposes.

We use the information we collect to:

  • Provide the Service: Authenticate you with Outreach, fetch sequence data, and generate export documents (PDF or DOCX).
  • Maintain Your Session: Store and manage authentication tokens to keep you logged in.
  • Track Export History: Record your export history for your reference and to improve the service.
  • Improve the Service: Analyze usage patterns to enhance functionality and user experience.
  • Security: Detect and prevent fraud, abuse, and security issues.
  • Communication: Respond to your inquiries and provide customer support.

3.1 Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

  • Contractual necessity: To provide the Export Sequence service you request
  • Legitimate interests: To operate, secure, and improve the service
  • Consent: Where required, such as when you authorize access via Outreach OAuth
  • Legal obligations: To comply with applicable laws

4. Data Storage and Retention

4.1 Data Storage

  • Authentication Tokens: Stored in encrypted form in our database and in secure httpOnly cookies. OAuth tokens are deleted when you disconnect Outreach or request account deletion.
  • User Information: Your Outreach user ID, email, and name are stored to maintain your account and export history.
  • Export History: We may store records of your exports, including sequence IDs and names, for your reference.
  • Export Documents: Export documents are generated and delivered to you but are not stored on our servers after delivery.

4.2 Data Retention

  • Active Users: We retain your data while your account is active and for a reasonable period thereafter.
  • Inactive Accounts: We may delete data associated with inactive accounts after a period of inactivity (typically 12 months).
  • Export History: Export history is retained to provide you with access to your past exports.

4.3 Data Deletion

You may request deletion of your data at any time by contacting us. We will delete your data within 30 days of your request, subject to legal retention requirements.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Outreach API: We access your Outreach data through Outreach's API with your explicit authorization. We do not share your data back to Outreach beyond what is necessary for the service.
  • Service Providers: We may use trusted third-party service providers (such as hosting, infrastructure, and authentication providers) to operate the service. These providers process data on our behalf and are bound by appropriate confidentiality and data protection obligations.
  • Legal Requirements: We may disclose information if required by law, court order, or government regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of that transaction.

6. Third-Party Services

6.1 Outreach Integration

Export Sequence integrates with Outreach's OAuth service. Your use of Outreach is subject to Outreach's Privacy Policy and Terms of Service. We encourage you to review Outreach's privacy practices.

6.2 Hosting and Infrastructure

We use trusted third-party hosting and infrastructure service providers to operate Export Sequence. These providers process data on our behalf and are bound by appropriate confidentiality and data protection obligations. These services may process your data as necessary to provide the service.

7. Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption: Authentication tokens are encrypted before storage.
  • Secure Cookies: We use secure, httpOnly cookies to prevent unauthorized access.
  • Access Controls: We limit access to your data to authorized personnel only.
  • Regular Updates: We regularly update our security practices and systems.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information.
  • Export: Request a copy of your data in a portable format.
  • Opt-Out: You can revoke OAuth access through your Outreach account settings, which will prevent us from accessing your Outreach data.
  • Cookie Preferences: You can manage cookie preferences through your browser settings.

To exercise these rights, please contact us using the information provided in Section 12.

9. Children's Privacy

Export Sequence is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of Export Sequence after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: support@exportsequence.com
  • Website: exportsequence.com

13. Compliance

This Privacy Policy is designed to comply with applicable data protection laws, including:

  • General Data Protection Regulation (GDPR) for users in the European Union
  • California Consumer Privacy Act (CCPA) for users in California
  • Other applicable privacy laws